This week the Open Banking Working Group (OBWG) published its framework for the UK Open Banking Standard. The framework seeks to create: • An o…
ライブラリー
-
2016/02/10
-
2016/01/14
Celent feels (and others agree) that it’s important that banks deliver an omnichannel digital customer experience, but the term means different…
-
2016/01/13
HSBCの委託によるレポートシリーズの第2弾は、法人向けデジタルバンキングチャネルに影響を及ぼす外的圧力について、具体的には、オーダーメイドの顧客経験がなぜ不可欠なのか、どの最新テクノロジーが将来を方向づけるのかといった点に焦点を当てています。 KEY RESEARCH QUEST…
-
2015/11/18
I’ve spent much of my career in and around the financial services sector focused on small business banking. In the US, small business customers…
-
2015/10/13
This week I’m in Singapore, which provides a beautiful backdrop for Sibos 2015, the annual conference that brings together thousands of business…
-
2015/10/09
(英文レポート"Corporate Banking: Driving Growth in the Face of Increasing Headwinds"の重要部分を抽出し翻訳しました。)世界経済の減速、コンプライアンス関連費用の増加、企業のグローバル化の加速、銀行およびそれ以外の金融…
-
2015/09/30
Service Design. Journey Maps. Customer Stories. Mood Boards. Experience Recovery. These are a handful of the topics discussed at this week’s Cus…
-
2015/09/02
I’m in the midst of writing a Celent research report on how corporate banking is faring amid increasing economic, regulatory, competitive, and t…
-
2015/07/24
Corporations have historically parked excess cash in their demand deposit accounts to take advantage of earnings credit allowances. Each month,…
-
2015/07/06
デジタル化は銀行業界の話題ですが、財務サービスのプロバイダーがデジタル化の推進によって収益拡大、コスト削減およびリスク管理の強化を実現するためにはどうすればよいのでしょうか。 KEY RESEARCH QUESTIONS 1 企業と銀行の接続性の改革が必要とされる理由は? …
-
2015/06/30
Corporate treasury departments initiate and approve millions of dollars in high-value payments on a daily basis. As an example, in May 2015 the…
-
2015/06/12
Last week I joined Celent’s banking practice as a Senior Analyst covering Corporate Banking. I join fellow corporate banking analysts, Gareth Lo…