Technology innovation, increasing amounts of data, and rising customer expectations are pressuring the industry to transform rapidly. Other forc…
Michael Fitzgerald, CPCU, MBA, PMP
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2019/04/01
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2019/03/13
What is expected regarding consumer expectations and industry disruption? In which areas will investment increase/decrease? Will making progress…
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2019/02/21
Insurance is a promise to pay. Policy forms are the expression of this promise in written form. Creating and maintaining these forms is a core a…
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2019/02/15
I have no idea how many internet sites I am registered with. I also have no idea how each can use my data. What did I actually agree to when I c…
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2019/02/14
With the onset of a new year, Celent clients want to understand the outlook for 2019 according to innovation practitioners. In order to gain ins…
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2019/01/30
What do you get when you have a meeting with insurers, state regulators, a national industry association, a filing bureau, and a software provid…
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2018/10/31
How can a 100-year-old insurer transform its business? Pinnacol Assurance has established Cake Insure, a subsidiary startup, to combine the stre…
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2018/10/02
Increasing investments are being made in insurer-startup partnerships. But what makes such a collaboration a success? A survey of 89 insurers an…
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2018/09/10
Market forces and regulatory mandates are changing the way financial institutions operate. Channel diversification and customer expectations man…
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2018/08/13
The data quantifies the widely recognized judgment that insurers have not sought to change the traditional business model. What is the current s…
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2018/07/19
For those who are trying to deliver innovation / digital transformation in insurance, Co-operator’s announcement that it is launching a greenfie…
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2018/04/26
Customer-centricity, product simplification, the increasing use of algorithms, and digitization continue to pressure firms to change. In respons…
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2018/04/24
Celent has named the Microinsurance Catastrophe Risk Organisation (MiCRO) as Model Insurer of the Year for 2018. The Microinsurance Catastrophe…
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2018/04/24
Celent recognizes four companies with a 2018 Model Insurer Award in Innovation and Emerging Technologies: AIG Discovery Insure Ladder Slice…
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2018/04/19
News flash: Intelligent systems are now able to train themselves, that is, reach decisions that have not been pre-programmed, pre-determined bef…