Data is a recurring topic in Celent’s conversations with CIOs. The broad ask by CIOs is to be able to derive insights from a wide variety of dat…
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2019/06/17
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2019/06/15
As banks continue to digitize their product and service offerings, they are exposed to the increasing potential value of data as an asset. But t…
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2019/04/12
Celent recognizes Bank of America (USA) as the winner of the Model Bank 2019 Process Automation Award for their initiative Robots Help Serve and…
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2019/04/11
Celent recognizes HSBC (UK) as the winner of the Model Bank 2019 Risk Management Award for their initiative Fighting Financial Crime with Big Da…
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2019/03/08
Banks are looking to data analytics and visualization tools to better inform their decisions. These tools must become more friendly to the nonte…
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2019/02/20
The financial services industry is currently experiencing a sea change. Key drivers of this change are causing the industry to morph into an…
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2019/01/17
Robotic process automation is a crunch technology that is relatively easy and quick to implement and promises a strong ROI, but a recent string…
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2018/12/20
Joan McGowan has studied the many operational risks across the banking system for over 16 years. She has witnessed the profound and costly stru…
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2018/10/30
Over the past ten years — we could even stretch back to the last two decades — financial crime management has undergone profound and costly stru…
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2018/10/25
I had the opportunity to present the AML keynote session at NICE Actimize’s Engage Client Conference in New York last week. My session looked at…
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2018/10/15
Banks remain a prime target for hostile actors because of their crucial role in intermediating funds. Increasing complexity and digitisation of…
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2018/09/18
DataOps Can Move Analytics from a Discrete Activity to a Winning Business Discipline The potential of artificial intelligence (AI) technologies…
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2018/09/12
Senior Analyst Joan McGowan examines the new technologies developed to help tackle the problem of false positives facing the banking industry. I…
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2018/08/20
Scaling up data science teams remains a vexing problem for banks and greatly hinders the implementation of artificial intelligence (AI) applicat…
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2018/08/07
There are an abundance of tasks across risk and compliance operations that can be automated using robotics. But early implementations are not pr…