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Voice / Digital or Virtual Assistant Systems / Chatbots

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Use our directory to find Voice / Digital or Virtual Assistant Systems / Chatbots available for financial institutions. A virtual assistant is a software agent that can perform tasks or services for an individual; they change transactions into conversations. Sometimes the term "chatbot" is used to refer to virtual assistants generally or specifically those accessed by online chat (or in some cases online chat programs that are for entertainment and not useful purposes). Depending on the functional breadth of a solution, a bot may use natural language processing, statistical prediction techniques, workflow control, artificial intelligence, or big data management to “scale conversations".
  • TCS Conversa is a ready to use framework to configure and enable AI conversations on channels using a single platform. It can be deployed both o…
  • Kore.ai Experience Optimization Platform enables enterprises to design, test, train, deploy, and manage virtual and process assistants in both v…
  • Kasisto’s digital experience platform, KAI, powers “Best in Class” – financially literate and Intelligent Digital Banking Assistants that delive…
  • The ServisBOT Conversational AI Platform provides a suite of low code tools and services that enable businesses to easily build chatbots + natur…
  • As the COVID-19 pandemic swept the globe in early 2020, forcing businesses to close their physical locations and accommodate staff as they were…
  • ServisBOT's Conversational AI platform helps retail banks to provide digital self-service solutions that enhance the customer experience while a…
  • Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. The…
  • Finn AI builds AI powered chatbots for banks and credit unions to improve their digital customer experience on mobile, online and call center ch…
  • Businesses struggle with two difficult and perpetual challenges: How to reduce operating costs while improving customer experiences. Amelia, the…
  • The Video Banking solution that guarantees a better banking experience to prospects and customers through remote assistance. More than one oper…
  • A new generation, truly AI-based multilingual, multicountry, and multichannel powerful conversational platform, designed for insurance companies…
  • SOFI is an intelligent Virtual Assistant, which allows the Insurance Companies to interact with their Policyholders and Producers through a new…
  • Leading financial institutions use ENACOMM’s hosted IVRs to provide their customers with truly intelligent self-service. They also rely on ENACO…
  • VPA is ENACOMM's Virtual Personal Assistant for financial institutions' self-service users. Conversational Banking using ENACOMM's VPA is an ext…
  • Description COBIS Everywhere is a solution that provides virtual access to customers of the financial institution, to make transactions, queries…
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