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nCino

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Overview

nCino (NASDAQ: NCNO) is the worldwide leader in cloud banking. Through its single software-as-a-service (SaaS) platform, nCino helps financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernize and more effectively onboard clients, make loans, manage the loan lifecycle, and open accounts.

We were pioneers when bankers were reluctant to embrace the cloud. We proved that value proposition and today, cloud banking is considered the industry standard. Our original vision continues to drive the evolution of financial services as we anticipated the demand for AI and data when we launched our nIQ initiative over four years ago. We continue our journey to embed intelligence throughout our platform and change the financial services industry once more.

As of October 31, 2023

Employees

  • 1,800+ employees as of January 31, 2023
  • 85% are based in the United States, 15% are in locations around the world
  • Nine offices in seven countries (Wilmington, NC: Global Headquarters; Salt Lake City; Toronto; London; Paris; Madrid; Melbourne; Sydney; Tokyo)

Customers

  • Large, diversified, global customer base with over 1,800 financial institutions.
  • Maintaining Customer Satisfaction ratings of 3.9, or about 98%, with five times the respondents documented versus the year-ago quarter.
  • Two of the top four banks in the U.S. (Wells and BOA); three of the top five (U.S. Bank) are nCino customers.
  • 12 of the top 25 U.S. financial institutions by asset size are nCino customers.
  • Half of the top 50 U.S. financial institutions by asset size are nCino customers.
  • nCino has four of the “Big Six” banks by asset size in Canada as customers.
  • nCino has five of the top nine banks by asset size in the U.K. as customers.
  • Three of the top five banks in New Zealand and two of the top 10 banks in Australia are nCino customers.
  • nCino has customers in 18 countries, including 10 countries across the European continent.
  • nCino’s mortgage customer base is now 46% financial institutions versus 25% at the acquisition of SimpleNexus.
  • Approximately 50% of platform customers are now using more than

Recent Business Highlights

  • Signed first enterprise bank for Consumer Lending: Added a net-new $200 billion-asset bank in the U.S. as nCino's largest Consumer Lending customer to date.
  • Signed expansion agreement with a regional bank for Mortgage Point-of-Sale: Signed an over $35 billion-asset bank, representing the largest cross-sell customer to adopt the nCino Mortgage Suite. This customer has now adopted nCino for Commercial, Consumer, and Mortgage Lending.
  • Signed largest customer in Japan: Added Yamaguchi Financial Group, an over USD$150 billion asset bank as a net-new customer for mortgage lending.
  • Completed expansion deal with a top Irish bank: Expanded relationship with an existing account customer for Corporate and Institutional banking, Small and Medium Enterprise banking, Commercial Pricing & Profitability, ESG, and end-to-end mortgage origination.
  • Signed our largest Portfolio Analytics bank deal: The deal was for Commercial Real Estate stress testing, trended analysis, and concentration risk reporting. We also signed our largest ever Portfolio Analytics credit union deal, specifically for CECL.
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