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      Announcing Celent Model Bank 2019 Award Winners
      11th April 2019
      //Announcing Celent Model Bank 2019 Award Winners

      Today we are announcing the winners of Celent Model Bank 2019 Awards. Our annual Model Bank program was launched 12 years ago and recognizes financial institutions for best practices of technology usage in different areas critical to success in banking.

      The program in 2019 was again incredibly competitive. Nearly 80 institutions of all sizes from 30 countries submitted over 140 nominations. Such a high number of submissions of extraordinary quality across the board is a testament to the hard work going on in the industry, as financial institutions continue to transform and innovate.

      We are delighted to announce Citi as Celent Model Bank of the Year 2019 in recognition of Citi’s Treasury and Trade Solutions Group's efforts to embrace change and differentiate with digital.

      We are also excited to recognize the following 22 financial institutions and their initiatives with Model Bank 2019 awards:

      Model Bank Award Winner

      Model Bank Award

      Initiative

      Bank of America, US

      Cloud Adoption

      Bank of America Cloud

      Bank of America, US

      Process Automation

      Robots Help Serve and Protect the Bank

      BMO, Canada

      Innovation Enablement

      InnoV8, BMO’s Digital Accelerator

      BMO, Canada

      Payments Services Hub Implementation

      BMO Payment Hub: Modernizing Payments in Record Time

      CIBC, Canada

      Transforming Enterprise Integration

      Revolutionizing Enterprise Integration with APIs and Microservices

      Fidor Bank, Germany

      Marketplace Banking

      Banking as a Marketplace with Fidor Market

      Fincare, India

      Financial Inclusion

      LAP (Loans Against Property) D.Lite

      HSBC, UK

      Risk Management

      Fighting Financial Crime with Big Data Analysis

      JB Financial Group, Korea

      Banking as a Platform

      Acquiring Customers via Open Banking

      KeyBank, US

      Digital Platform Transformation

      Redefining the Digital Client Experience

      Nequi by Bancolombia, Colombia

      Best Digital Bank

      Launching a New Digital Bank Nequi

      o2 Banking, Germany

      Business Model Innovation

      Blending Banking and Telecom Worlds

      Paytm Payments Bank, India

      Beyond Banking

      Building a Truly Digital Bank for India

      PNC, US

      Employee Enablement

      Treasury Analytics Platform Turbocharging Sales and Product

      PNC, US

      Corporate Payments Transformation

      Future-Proofing Payments

      Rabobank, The Netherlands

      Identity Management

      Becoming a Digital Identity Service Provider

      RBC, Canada

      API Strategy

      Driving Value Through APIs

      Santander, UK

      Commercial Customer Onboarding

      Taking Onboarding to the Next Level

      Synchrony Bank, US

      Core Technology Replatforming

      Core Migration and a New Customer Experience

      Taishin Bank, Taiwan

      Lending

      Lending Reimagined

      Taishin Bank, Taiwan

      Customer Insight

      New Heights in Data and Personalization

      Umpqua Bank, US

      Customer Engagement

      Adding a Human Touch to Digital Banking

      Each winning initiative is described in a case study report available to download for Celent research clients by clicking on the respective links above. In addition, today we are also publishing Innovation in Banking and Payments 2019: A Snapshot through the Lens of Model Bank report, which describes the programme in more detail, and discusses not only the winners but broader industry trends we distill from the analysis of all 140+ Model Bank nominations. This report is available to download for any registered visitors free of charge.

      Congratulations to all Celent Model Bank 2019 award winners!

      Author
      Zilvinas Bareisis
      Zilvinas Bareisis
      Director, Retail Banking and Payments
      Zilvinas Bareisis
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Industry
      Corporate Banking, Retail Banking