Celent recognizes Santander (UK) as the winner of the Model Bank 2019 Commercial Customer Onboarding Award for their initiative Taking Onboarding to the Next Level.

Santander created a fully automated onboarding experience centered on the customer and employee experience, using API-based services, digital forms with e-signatures, robotic process automation, and multi-team parallel processing.

Click here for all 2019 Model Bank Winners