Santander UK: Taking Onboarding to the Next Level

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12 April 2019

Winner of Celent Model Bank 2019 Award for Commercial Customer Onboarding


Celent recognizes Santander (UK) as the winner of the Model Bank 2019 Commercial Customer Onboarding Award for their initiative Taking Onboarding to the Next Level.

Santander created a fully automated onboarding experience centered on the customer and employee experience, using API-based services, digital forms with e-signatures, robotic process automation, and multi-team parallel processing.

Click here for all 2019 Model Bank Winners