Santander UK: Taking Onboarding to the Next Level

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12 April 2019
Alenka Grealish

Winner of Celent Model Bank 2019 Award for Commercial Customer Onboarding

Abstract

Celent recognizes Santander (UK) as the winner of the Model Bank 2019 Commercial Customer Onboarding Award for their initiative Taking Onboarding to the Next Level.

Santander created a fully automated onboarding experience centered on the customer and employee experience, using API-based services, digital forms with e-signatures, robotic process automation, and multi-team parallel processing.

Click here for all 2019 Model Bank Winners

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Insight details

Industry or Business Focus
Insight Format
Reports
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America