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      REPORT
      KeyBank: Redefining the Digital Client Experience
      Winner of Celent Model Bank 2019 Award for Digital Platform Transformation
      11th April 2019
      //KeyBank: Redefining the Digital Client Experience

      Celent recognizes KeyBank (USA) as the winner of the Model Bank 2019 Digital Platform Transformation Award for their initiative Building Innovation in Digital Banking.

      KeyBank’s Digital 17 transformation project modernized front-office customer channel engagement, and integrated channels with product and back-office IT stacks. They also neutralized the legacy core banking system by exporting functionality out of it. KeyBank now has a strong fintech foundation for introducing new products and services monthly.

      Click here for all 2019 Model Bank Winners

      Author
      Craig Focardi
      Craig Focardi
      Principal Analyst
      Craig Focardi
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Horizontal Topics
      Architecture & Legacy Modernization, Digital Transformation, IT Management & Spending
      Industry
      Corporate Banking, Retail Banking