Winners of the 2018 Model Bank Awards

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24 April 2018

Celent recognizes 25 Financial Institutions with 2018 Model Bank Awards.

Celent Model Bank is awarded for best practices of technology usage in different areas critical to success in banking and is the main award that a financial institution (FI) can receive from Celent. The annual program is now in its eleventh year.

Celent has awarded its 2018 Model Bank of the Year Award to Bank of America for its efforts to break down silos and bring all of its resources to bear in the service of customer-centricity. Six initiatives demonstrate how the bank has executed on this challenge.

The following are the list of winners for each category of Model Bank 2018:



Model Bank: Best Digital Bank DBS digibank, India
Model Bank: Cards Innovation Capital One, USA
Model Bank: Cash Management Credit Suisse, Switzerland
Model Bank: Commercial Account Onboarding HSBC UK and first direct, a Division of HSBC UK, UK
Model Bank: Commercial Payments Axis Bank, India
Model Bank: Consumer Account Onboarding Chime, USA
Model Bank: Consumer Channel Innovation Banco Davivienda, Colombia
Model Bank: Consumer Payments CaixaBank, Spain
Model Bank: Core Banking Replatforming Zions Bank, USA
Model Bank: Customer Engagement Commonwealth Bank of Australia, Australia
Model Bank: Data Infrastructure Modernisation SunTrust Bank, USA
Model Bank: Employee Productivity RBC, Canada
Model Bank: Financial Inclusion Banco del Estado de Chile, Chile
Model Bank: Financial Wellness MoneyLion, USA
Model Bank: Fraud Management & Cybersecurity DenizBank, Turkey
Model Bank: Identity Management Sumitomo Mitsui FG, Japan
Model Bank: Lending Majid Al Futtaim Finance, UAE
Model Bank: Modernising IT Architecture Intesa Sanpaolo, Italy
Model Bank: Most Promising Proof of Concept HSBC, UK
Model Bank: Payments Replatforming Allied Irish Bank, Ireland
Model Bank: Personal Financial Experience RBC, Canada
Model Bank: Post-Merger Integration State Bank of India, India
Model Bank: Risk Management Camden National Bank, USA
Model Bank: Small Business Banking mBank, Poland
Model Bank: Trade Finance & Supply Chain India Trade Connect, India

Congratulations to All Celent Model Bank 2018 Award Winners!

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Asia-Pacific, EMEA, LATAM, North America