2018 Model Bank Winner for Commercial Account Onboarding: HSBC
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Celent recognizes HSBC as the 2018 Model Bank: Commercial Account Onboarding for its CoreDocs: Digital Transformation of Global Business Onboarding initiative.
Digitizing and replacing complex, paper-based onboarding and KYC process for relationship-managed commercial clients across 26 countries. HSBC CoreDocs allows the bank to seamlessly onboard clients across all its customer-facing channels by providing the same consistent application form with pre-populated fields and voice of the customer feedback.