2018 Model Bank Winner for Best Digital Bank: DBS digibank
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Celent recognizes DBS digibank as the 2018 Model Bank: Best Digital Bank for launching an entirely new digital bank powered by Infosys Finacle and KAI from Kasisto.
DBS Bank launched an entirely new digital bank, digibank, across India, Singapore, and Indonesia. It was the first of its kind and offers modern functionality like 90-second account opening, wealth management, payments, and PFM. A foundational element of the bank is the conversational AI–enabled virtual assistant from Kasisto, allowing users to answer more than 10,000 different inquiries.