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GhostDraft

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Overview

Drive speed to market and improve customer experiences with GhostDraft, a powerful and intuitive communications management platform. With this all-in-one, cloud-native solution, you can streamline the creation, delivery, and management of personalized omnichannel forms and documents at scale.

Partnered with the top core systems, GhostDraft integrates into your business to empower you to create better customer experiences, greater efficiency, reduced compliance risk, and more agility. With over 20 years of experience in the insurance industry, GhostDraft offers pre-built ISO and AAIS forms with continuous monitoring and maintenance services.

GhostDraft's technology is easy to implement, maintain, and use, helping insurers of all sizes become self-sufficient and successful. For over thirty years, GhostDraft has helped insurance providers transform their communications into engaging experiences.

Key Features

  • Intuitive Document Automation: Empowering business users to easily create and manage batch, on-demand, and interactive omnichannel templates with complex business rules using natural language - allowing IT to focus on other high-value projects.
  • Omnichannel delivery: Create responsive templates to quickly send print or digital communications to agents and customers to lower document creation costs, improve customer experience, and ensure regulatory and brand compliance.

  • End-to-End Management: Streamline your forms and document management from inception to filing to development to delivery - all in one platform.

  • Integrated with the Best: GhostDraft is integrated with the top core systems, including Guidewire, Duck Creek, Sapiens, and more. Our APIs make it easy to integrate with other tools and systems to provide your organization with the most impactful ecosystem.
  • Pre-Built Bureau Content: Access and manage pre-configured ISO and AAIS forms with continuous monitoring and maintenance services to get to market faster and stay ahead of effective dates.

  • Cloud-Native: Get a platform with flexible subscription-based pricing to meet your unique needs.

Key Benefits

GhostDraft enables insurers to deliver the experience customers expect in today's digital world.

  • Engage customers by personalizing the customer experience with clear, relevant, and actionable interactions and correspondence through the customers' preferred channels.

  • Transform products by leveraging the power of digital documents to bring new products to market faster.

  • Optimize operations by simplifying the creation, deployment, and management of highly personalized content and communications.

  • Empower business users to easily author customized communications on demand for faster document creation and better document control.


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