Andrew is a Property & Casualty Insurance Analyst based out of Celent’s New York office. He specializes in the claims process and issues relating to claims. He is particularly interested in helping insurers find ways to enhance their customer experience journey.
Since joining Celent in 2019 Andrew has authored multiple reports spanning the Insurance, Capital Markets, and Wealth Management domains. His past research has focused on onboarding, fund accounting tools, life insurance policy administration systems, and CRM.
Prior to becoming an Insurance Analyst, Andrew was a member of Celent’s Knowledge Management Center (KMC) which is the firm’s internal research support team. The KMC leads Celent’s largest research initiatives that include system selection and consulting engagement. As such, Andrew brings an array of data analysis skills to his work.
Andrew’s research has been featured in multiple publications including Business Insider, Investment News and WealthManagement.com.
Andrew comes from a finance and investing background. Before joining Celent, Andrew was a research associate at a hedge fund. During college, he worked on the Multi Asset Strategies and Solutions team at Voya Investment Management.
Andrew graduated cum laude from Colgate University with a B.A. in Political Science. He can be reached directly at Aschwartz@celent.com.
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