E-Rob Transporte Nacional (Inland Transportation Insurance)
According to Law Decree Nº 61.687/1967, all companies that buy or sell goods and/or products, and which are responsible for delivery or withdrawal of the same, are obliged to hire a Marine Inland Transportation Insurance.
Unlike Carrier's Insurance, this insurance allows the insured/owner of the products to declare all the shipments, once a month, always in the month that follows that of the shipments made.
This monthly declaration is normally made by the clients, through an Excell spreadsheet with fields predetermined by the insurer and according to the size of the client, the existence of branches or not, and the complexity of the business, the insured needs a long time to prepare the report to be sent to the insurer.
On the other hand, the insured being the one who prepares the information to the insurer, it is possible for the insured to choose the shipment to be declared, generating the evasion of premiums for the insurers.
The E-Rob – Transporte Nacional application was developed to facilitate and render this process automatic, the customer being able to parameterize the system according to their logistical operation and needs.
Among the main features of the product, we must highlight:
a.Many are the forms and ways of the Electronic Shipment Declaration (declaração eletrônica) made available by Senig Automação:
i.Via E-mail (E-mail Data Exchange) – An exclusivity of SENIG AUTOMAÇÃO: EDI system that allows the Insured to enroll a personalized mailbox in their ERP and send the CTE, NFE(XML) [e-invoice] or personalized document (TXT/CSV/WPS) via e-mail to the personalized mailbox for declaration. The enrollment of the mailbox is made directly in the document issuance system of the insured (ERP), so there is no need for a manual process to have the information sent in. This process excludes the need for the customer to install any capture application in their infrastructure;
ii. Via Server Installed on the Client (Data Server Module):EDI system that performs the registrations directly within the Insured/Carrier’s infrastructure, whilst interacting with the ERP system. This module is 100% configured and customized for each Insured;
iii.Via Web Service (Data Web Service Module): For those customers who require fast, on-line integrations and lack the IT infrastructure, they can rely on the on-line integration of files. The Web Service Module performs the registrations directly on SENIG's Servers - through a pre-determined up-load combined with the Insured, thus ensuring agility and safety;
iv.Manual Declaration:for small-size customers or which lack their own or outsourced IT infrastructure, there is the option to perform manual declaration through the Senig Portal.
b.Contingency of Risks and Operational Information
Senig Automação and its entire technical and professional team watches over the integrity and secrecy of the information received from its customers.
Such zeal and responsibility are note stemmed only from the obligation imposed by the current LGPD (Brazilian General Data Protection Act) but, rather, from the goal of preventing that - over the process of collection with the customer, the loading of information in our systems, the sending of the necessary data to the insurer, and the subsequent storage of information - the data get intermingled or even inappropriately and inadvertently accessed by third parties that are not part of the insured/insurer/broker/SENIG relationship.
Thus, a brief explanation in regard of our operational processes and of what we have developed to mitigate risks is in order:
i.Collection of Information:The capture of all documents in WSDL, XML, TXT, CSV, PRN and/or any other format is performed through a security key that is generated from the insured's Tax Number (CNPJ). During the process of receipt or query of files in the Servers, the system identifies the ID generated and qualifies the information in order to distribute registration to each Insured. Thus, we ensure that the protocols generated are exclusive to each Insured. In case of a negative identification of the document, the system provides the sender/transmitter of the request with the error generated and a preview of the error of the transaction of attempted view/import of the information.
ii.Loading of information into the system:Senig Automação has a load balancing distribution system for receipt and distribution of data files of the Insured. This system allows for Cloud servers to adjust during demands, so that all of the Insured are served promptly and the protocols are made available.
iii.The Auto-Clustering Systemallows for Senig to have a scenario of high availability and processing and, so, regardless of demand, our servers are able to adjust to meet the entire demand generated by the various customers. Besides safety in the operations carried out, this process endows us with growth without compromising the quality and agility of responses.
iv.As these are High-Availability Cloud-Cluster servers, in the case of Failover, we have at least 3 nodes in our Cluster-Server. In that manner, we ensure that the data will continue to be received and distributed.
v.Availability of information to the Insurer:Senig Automação has a DNS Server Cluster with different ISPs. In that manner, we have managed to reduce the impact of a DNS failure. In addition to the DNS Cluster, we furthermore have domains and subdomains published, www.senig.com.br and www.senigaverba.com.br. The WWW servers are prepared to respond on both servers in case of DNS failures.
Additionally, we are able to inform that every file reception is performed by E-Rob (Robots). This tool was developed by Senig Automação in order to handle the file of origin of the registration, upon receipt and identification of the same. E-Rob inserts the information in our database and creates an identifier that allows our systems to ensure the generated record has inviolable properties. That prevents any human failure and/or inviolability in the process, ensuring the integrity of the registration before third parties.
The key benefits are:
b.Ease of installation and parameterization on the client;
c.Ease of access to information;
d.Initial registration based on minutes, packing lists, etc., which are then replaced by Invoices (Notas Fiscais Eletronicas – NF-e) automatically;
e.Automatic reading and treatment in the Senig System for the instances of cancelled, rejected NF-e/CT-e or which have undergone any change;
f.Sending automatic and informative notifications to the customer, demonstrating several situations that may lead to the non-indemnification of a claim by the insurer. The only company in the market that has these notifications;
g.Automatic reading of “inbound” and “outbound” operations;
h.In the case of Triangular Operations, we parameterize the system so that the registration takes place only once, regardless of complexity
i.Automatic reading and treatment in the Senig System for the instances of cancelled, rejected Invoices (Notas Fiscais Eletronicas – NF-e) or which have undergone any change;
j.Possibility of making the registrations:
i.By Shipper's policy;
ii.Policies by Stipulation (declaration in each of the policies issued for each of the shippers' carriers);
iii.For the cases above, it is possible to perform the automatic separation per Cost Center/Business Unit (in the case of large-sized shippers);
k.Reduction of Administrative Costs by having the lowest market cost;