Access Digital Banking
Sitting at the center of an integrated enterprise suite, Access Digital Banking is the beating heart of your future-ready digital solution. Our state-of-the-art vision of cross-channel accessibility helps you meet your users wherever they prefer to bank: online, through native mobile apps and mobile browsers, and even on wearables like Apple Watch. Thanks to our native application architecture, designed completely in-house for a consistent and unified vision, every user touchpoint experience feels native to that device for an optimized user experience.
• Humanize the digital experience with a friendly UI, intuitive and context-sensitive navigation, and conversational banking options like ChatBot, Live Chat, and Video Chat to make digital as personable as branches
• Make logging in as helpful as visiting a branch with single log-in access to all of a user’s accounts, including business and joint, for a complete view of their financial life
• Help users easily move funds through ACH, wires, P2P, to other members, and across accounts
• Maintain relationships with preferred third parties through our library of hundreds of core-agnostic SSOs and APIs
• Amplify your campaigns with targeted and traditional marketing methods
• Speak up with voice assistant support that lets users check balances, and review transactions, and make transfers through Siri and OK Google
• Protect users and data with industry-leading security initiatives like breached credential detection, multi-factor authentication, biometrics, and real-time fraud control
• Invite users to share their financial lives with simple, secure, and highly controlled access to family and friends
• Help users build personalized financial awareness through highly configurable alerts that arrive via email, text, and/or push notification
• Go to market with the most cutting-edge digital banking innovations as quickly as possible with our one-day Rapid Deployment feature installations and no-cost quarterly upgrades
• Help users tell their financial story: visual interaction with transaction history, emoji categorization, image/receipt uploads and graphical representations offer creative ways to navigate and attach memories to their finances
KILLING THE PASSWORD ACROSS PLATFORMS
Password issues are the single biggest obstacle users and call centers face. Solve that problem with biometrics-first login and authentication workflows that take advantage of unique biological identifiers like fingerprint, voice, and facial recognition. No extra hardware is needed.
MONEY MOVEMENT MADE SIMPLE
Our simple transfers screen makes even complex transfers unbelievably easy for users, who only need to share where an amount is going, where it is coming from, and optionally whether it should recur.
DRIVING DATA-DRIVEN DECISIONS
Our built-in analytics package helps you monitor, interpret, understand and decide. In-depth user analytics let you explore everything from user journeys within the system to how your market compares to your registered users. Marketing analytics work with tools like Google Optimize for A/B tests or measuring ad conversions. And predictive analytics use machine learning capabilities to predict outcomes in crucial areas like adoption and churn.
POWERFUL CONFIGURATION OPTIONS AT YOUR ADMINS’ FINGERS
Unleash the full potential of our platform with our user-friendly admin tool. Over 5,000 configuration options invite you to activate new features, customize workflows and navigation content, configure on the fly, create custom applications with our Software Development Kit, and deliver our full capabilities to your users. Want to change something to personalize the platform? Be our guest.