キース・レイモンド
Biography
Keith is a Principal Analyst in Celent's North American insurance practice. He has extensive industry experience and is a seasoned expert in process automation, business transformation, back-office operations, and mergers and acquisitions for both property/casualty and life/health/annuities. His previous roles also include Vice President of Research and Consulting at Novarica, Practice Partner – Digital Success at MVP Advisory, CIO/COO of Futurity First Insurance Group; AVP of Distribution Systems and Field Technology for Mass Mutual; CIO of Trumbull Services, a wholly owned subsidiary of The Hartford Insurance Group; Head Principal Consultant for Life and Annuities in North America at HCL Technologies; and CIO of FPI, a software development and service company.
Keith most recently has focused his authoring on the topic of process automation including Robitic Process Automation and artifical intelligence. He has assisted a number of insurance organizations with strategic technology roadmap development, go-to-market strategy, core platform replacement selection and IT and operational due diligence on acquisition opportunities. Keith has authored a number of industry artifacts and blogged on a number of industry topics with focus on innovation and digital transformation. Keith speaks annually at insurance industry events including Insurtech Connect and DIGIN.
Keith can be reached directly at kraymond@celent.com
Latest insights
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2023/03/08
CRM: The CEO of the Client-Advisor Journey: Achieving Client-Centricity through the Integration of Expanded Data Sources looks at how firms are… -
2023/03/06
The launch of ChatGPT in November of 2022 by OpenAI and Microsoft has brought an acute and immediate focus on the impact of large language model… -
2023/02/06
本年次レポートでは、北米の生命保険会社の技術担当エグゼクティブのビジネスの優先課題、IT予算、投資について調査した。その結果わかったことは以下の通り。 北米の生命保険会社は、インフレと金利の上昇を特徴とする厳しい経済状況にもかかわらず、IT予算を増額している CIOは2023年の投… -
2023/02/08
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