Celent Webinar | Raising the Stakes, 2019 NBUW Technology Benchmarking
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Celent's recent report, Upping the Bar, focused on the cost and key performance indicators of the New Business and Underwriting (NBUW) process across multiple insurers. A partner report, Raising the Bar, discussed the benchmarking metrics related to the use of technology in the underwriting process. The metrics demonstrate interesting trends--particularly when compared to the results from 2007 and 2016.