It’s happening more and more. People want things done fast. Does it take weeks if not months to get a life insurance policy from your company? That’s not me, you say. But do you know how you compare to your peers? Let Celent help you find out!
Life insurers are making the most dramatic changes to the underwriting process in over a century. By implementing new underwriting techniques, using new data, they can improve service and cut costs.
These changes are in their infancy, as reflected in the results provided in this report, but hold promise for the future.
“We continued to see improvement in cycle times for life insurers,” said KarenMonks, Director, Celent Knowledge Management Center. “New applications of technology and data should continue this positive trend.”
“We are at a transition point in life insurance underwriting,” said Tom Scales, Head, America’s Life and Annuity. “Every aspect of the underwriting process is changing ,and the next few years will be revolutionary.”
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