Top Trends in Corporate Payments: A Year in Review

2013 Edition
by Gareth Lodge, January 11, 2013
Industry Trends
Global

Abstract

This report reflects on the key corporate payments-related issues which kept Celent analysts busy in 2012 and that Celent believes are set to shape the industry in 2013.

The new report, Top Trends in Corporate Payments: A Year in Review, 2013 Edition, is the third edition of Celent’s annual payments trends review. This particular report focuses on trends in corporate payments. For a complete overview of Celent’s top trends in payments, this report should be read in conjunction with Top Trends in Retail Payments: A Year in Review, 2013 Edition.

This report presents the top 10 corporate payments-related issues that Celent analysts dealt with in 2012 and expect to see develop further in 2013. They are not necessarily the most important issues in any given country globally, or even for any given institution. However, collectively, they do represent a reasonably accurate portrayal of important topics in the developed markets. Some of the trends have been covered in more detail in other reports published by Celent throughout the year, but others are discussed in writing here for the first time.

“Transaction banking remains one area of the bank that is continuing to receive attention from senior management, and payments sit at the centre of that relationship,” says Gareth Lodge, Senior Analyst in Celent’s Banking Group, and author of this report. “2013 will see continued focus on regulatory issues, such as the forthcoming SEPA deadline, for which many corporates are underprepared. But at the same, banks will turn their attention to a number of more customer-focused initiatives. That extends not just to products but also to how those products are delivered. Connectivity, or the final mile, is becoming increasingly important.”

This 29-page report contains five figures and five tables.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America (Boston)
Tylor Tourville
ttourville@celent.com
Tel.: +1 617 424 3284

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)208 870 7875

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81.3.3500.3023

Table of Contents

Executive Summary

1

SEPA: The Beginning of the End, Or the End of the Beginning?

4

Digitizing the Relationship with the Customer

8

Riding the Wave of Regulation

11

Connecting with Connectivity

13

More Standards? Or More Standardization?

16

Payment Services Hubs Reaching Maturity?

18

And Finally …

22

 

Standards Need Standardizing

22

 

Commercial Cards Accelerate

22

 

Liquidity Management

23

Leveraging Celent’s Expertise

24

 

Support for Financial Institutions

24

 

Support for Vendors

24

Related Celent Research

25

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