Featured Analyst

Daniel Latimore Michael Fitzgerald Senior Analyst Senior Vice President Insurance Banking Full bio and Reports All Analysts
February 4, 2016
 Threats from new entrants and incumbents motivate banks and other financial institutions to invest in innovation in a variety of ways. Celent has identified six main models that banks use today to increase their visibility into new products,...

Featured Analyst

Bob Meara Bob Meara Senior Analyst Senior Analyst Banking Banking Full bio and Reports All Analysts
January 29, 2016
In financial services, most consumers research products online, but prefer to purchase in person. Digital appointment booking is a practical and powerful way to connect digital and physical channels for customers, a capability most financial...

Featured Analyst

Hua Zhang Hua Zhang Analyst Analyst Banking, Global Financial Services, Securities & Investments Banking, Global Financial Services, Securities & Investments Full bio and Reports All Analysts
January 29, 2016
随着人工智能技术的成熟,越来越的供应商在产品中使用人工智能技术,比如:通过语义分析技术来更快分析市场信息,通过神经网络技术来改善风险控制等。 Celent在报告中扫描了美国、中国、英国和印度的人工智能公司,并分析了这些技术如何被应用在银行业的业务中。目前,主要的应用领域包括:知识管理、客户服务、市场营销、销售、身份验证、风险管理和反洗钱。FinGenius可以将其系统嵌入在ATM和KIOKS,以增强客户的人机交互的友好性。欧姆融定位移动营销数据分析,通过数据挖掘来获得潜在客户的特征,...

Featured Analyst

Donald Light Karlyn Carnahan Research Director Director, North America Property/Casualty Practice Insurance Insurance Full bio and Reports All Analysts
January 27, 2016
Celent profiles 43 policy administration systems being offered in North America. This report ranks systems and identifies winners of the XCelent awards in four dimensions: Advanced Technology, Breadth of Functionality, Customer Base, and Depth of...

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