InsureTech Connect Las Vegas is the world's largest insurtech event - offering unparalleled access to the most comprehensive and global gathering of tech entrepreneurs, investors, and insurance industry incumbents. Over the course of three days, the industry will convene to showcase new innovations, to learn how to increase productivity and reduce costs, and ultimately to enrich the lives of policyholders. The superlative networking, with tens of thousands of meetings, is one of the hallmarks of an ITC event.
We’ve got some great discounts available. If you work at a carrier or an insurtech, we can offer a price of $995. If you work for another kind of organization, we can offer you $200 off the list price. Reach out to Karlyn Carnahan (firstname.lastname@example.org) to find out more.
Come visit us at the MarshMcLennan booth while you're there. We'll have representatives from all of our sister companies - Guy Carpenter, Mercer, Oliver Wyman, MMA, Marsh, and Marsh McClennan. And of course, our analysts and account managers will be there off and on during the event.
Celent will be presenting a half day of unique and exciting panel discussions on Tuesday prior to the official event opening. During this half day workshop session Celent will moderate an afternoon of insightful panel discussions which will provide optics into key areas of trending interest in today’s Insurtech space. We will focus on AI and ML driven innovation, the growing use of geospatial data and aerial imagery in insurance, the changing role of digital agents, and the evolution of embedded insurance. It is certain to be an informative afternoon with an awesome group of panelists for each session sharing their current thoughts and vision for future. Meet thought leaders and leave with deep insight into the forces shaping the industry. Understand the competitive landscape and the mindset of entrepreneurs and incumbents alike!
View Session Previews
Our afternoon session agenda:
1:00 – 1:50 - Do You Have Intelligence in your Processing? AI and ML Driven Innovation in Insurance
Moderator: Keith Raymond, Senior Analyst, Life Practice, Celent
AI and ML are fueling significant advances in intelligent automation, and their application in the insurance industry is growing at a rapid pace. Intelligently automating labor-intensive tasks, underwriting, claims processing and customer service is just the start. Major gains have been realized in operational efficiency, cost reduction, enhancing the customer experience and delivering faster ROI - where does it go from here? In this panel discussion we will talk with the experts on what’s new on the horizon for the application of cognitive technologies in automation for insurance.
2:00 – 2:50 - The Growing Role of Geospatial Data and Aerial Imagery in Insurance
Moderator: Andrew Schwartz, Analyst, Property/Casualty Practice, Celent (Moderator)
If a picture is worth a thousand words, insurers are about to become the largest collection in the world as they race to use data. Technology breakthroughs in data, AI, and cloud are exploiting computer vision techniques, troves of historical satellite earth imagery, and cameras everywhere to understand risk more intimately and at scale. Theoretically, “anything a human can see, a computer can see better.” Practically, data from images can be harvested at scale and used broadly to automate expensive manual efforts that have been a historical chokepoint for getting value from images. Front, middle, and back office tasks are now all on display for reimagining new end-to-end digital experiences for customers, agents, and employees using images. We’ll hear from the leaders in aerial imagery and geospatial data about the newest ways images and data are transforming the business.
3:00 – 3:50 - Digital Agents: Challenges and Opportunities for Carriers
Moderator: Rob Norris - Senior Analyst, Property/Casualty Practice, Celent
Digital agents have been around for many years, but they have been evolving. While lead generators and comparison quoting sites still exist, they are being supplanted by full-service agents that offer a more complete digital-first buying experience. Digital agents are steadily growing market share, and not just in mainstream personal lines, like auto and homeowners, but in commercial and specialty lines, too. Digital agents are also offering a more complete value proposition by blending digital experiences with the human touch to provide the advice and support customers need. As a result, digital agents are gaining traction with digital natives, price-conscious shoppers, and people who simply do not want to spend time dealing with insurance. As digital agents grow, they create opportunities as well as challenges for insurance carriers. In this discussion, we will explore the future of the digital agent model with some of the biggest names in the industry and will learn how they see things changing the way carriers work with agents and policyholders.
4:00 – 5:00 - The Evolution of Embedded Insurance
Moderator: Donald Light, Research Director, Property/Casualty Practice, Celent
- Federico Spagnoli, Emerging Markets Ecosystems, Product, Regional President Latin America ex Brazil , Prudential International Insurance
- Sean Ringsted, EVP and Chief Digital Officer, Chubb
- Pranav Pasricha, Global Head P&C Solutions, Swiss Re
Embedded insurance is the seamless service for a customer’s digital lifestyle, delivering an omnichannel strategy through an invisible and hassle-free distribution method. Products will not be oversold but promoted at the right time or point of purchase. Embedding insurance in 3rd party services is not news in insurance. What’s new is the breadth of options to partner, the digitization of the experience, and how products are tailored to micro-segments of clients and needs. Insurance is embedded in the customer’s journey, making it relevant at point of need or purchase, or even as an invisible function. This additional service layer provides opportunities for insurance to serve customers and gain new monetization channels. Embedded insurance opens an opportunity to untap the potential of a market worth over $700 Billion in Gross Written Premiums by 2030, or 25% of the total market worldwide. In this discussion, we’ll learn how key stakeholders of the insurance industry are reconfiguring themselves as they reshape the way insurance is sold.
And, Juan Mazzini will be conducting a fireside chat, in the main session, with Chad Levine, EVP & Chief Strategy Officer, Transportation and Commercial Solutions Programs Leader, Aon Affinity US.
September 21, 2:40 - 3:00 - Fireside Chat: Using Advanced, Real-Time Telematics to Increase the Power of Risk Selection in Commercial Trucking Insurance
The commercial fleet market is a special and complex niche for insurance companies. The business model on which it’s based hasn’t changed in decades, and its complexities make it difficult to control the moving assets. In this context, a series of issues along the business model could provide an opportunity for those involved in the commercial fleet insurance space. Companies adopted and adapted early to mobile technologies and smartphone-based sensors, and these innovations have multiplied as data, AI, cloud, smarter sensors, and enterprise integrations have expanded over time. In just the last few years, OEMs, TSPs, captives, MGAs, and even insurers are making direct connections with customers, drivers, vehicles, and operational systems. Uses beyond risk assessment and risk-based pricing now extend the value of connected data and analytic insights to operating effectiveness and efficiencies developed with continuously streaming observational data. Join us in this fireside chat for a first-hand view on how technology is helping move forward the commercial fleet space.