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      Event

      Customer Experience: The new battleground for differentiation

      26 June 2018

      //Customer Experience: The new battleground for differentiation

      This event has already occurred

      Karlyn Carnahan, Head of The Americas P&C Practice and Karen Monks, Senior Analyst for Celent’s Life Practice will share recent customer experience survey results, including Celent’s new framework for a customer centric approach. During this webcast, Karlyn and Karen will discuss the evolution of the new digital ecosystem that is required to be successful and share insights on how to get there with a few real-world case studies from the Celent Model Insurer award nominations. Geoff Bonn, Vice-President, Insurance with Symcor will then moderate a lively Q&A session with the panelists. By registering for this event you will receive communication about Symcor’s products and services. You may withdraw your consent at any time. Please refer to our privacy policy (www.symcor.com/en/privacy) or contact us (contact@symcor.com) for more details.

      Details
      Industry
      Life Insurance, Property & Casualty Insurance
      Geographic Focus
      North America
      CELENT SPEAKERS
      Karen Monks
      Karen Monks
      Research & Advisory
      Karlyn Carnahan
      Karlyn Carnahan
      Head of Insurance, North America