Webinar: Using Social Data in Claims and Underwriting

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
8 December 2011
Craig Beattie and Michael Fitzgerald


Celent analysts Craig Beattie and Mike Fitzgerald examine current and future uses of social data in core insurance operations, identify the policy decisions that should shape an insurer’s social information strategy, and raise technical issues and possible solutions specific to the unique characteristics of social data. The webinar provides insurers with practical considerations to unlock the value of social networks for claims and underwriting and describes Celent’s five-step model for operationalizing social data. The model outlines the major decisions that should be addressed in implementation: what data should be used, what technical strategy should be adopted, how to acquire the data, how to analyze it, and how to integrate social data with existing operational systems.

This presentation draws on findings from the Celent report Using Social Data in Claims and Underwriting: Creating a Social Risk Profile.

For more information or a copy of the presentation, please contact Chuck Smith at +1.617.262.3125 or

Subscription required

Access to this content requires a Celent research subscription.

Subscribers should sign in to access this research.

If you are not a subscriber, register now or contact us to find out more about our subscription options.

Insight details

Life & Health Insurance, Property & Casualty Insurance
Subscription(s) required to access this Insight:
Insurance, >>Life/Annuities Insurance, >>Property / Casualty Insurance
Insight Format
Geographic Focus