Innovation & Insight Day 2020 | April 16 | Digital Event

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16 April 2020
United States

Experience Celent's Flagship I&I Day Online

We're excited to announce our Digital I&I Day Event on April 16 kicking off with a live presentation at 10am ET

Everyone involved with financial technology knows that flexibility is paramount. COVID-19 has prompted us to move Innovation and Insight Day online, a shift from our usual sold-out in-person event. More of you will be able to experience our deep dives into key technology themes and case studies of financial institutions bringing the benefits of innovation into their organizations. The content will also be available online after the event, so even if you can’t attend live, you’ll be able to return to sample our insights at your leisure. None of us should stop learning just because we can’t travel.

Our program will combine a real-time portion with pre-recorded content made available later in the afternoon. We’ll begin with a live session from our CEO, Jamie Macgregor, and Chief Research Officer, Dan Latimore, as they discuss two key questions: 1) how firms are executing at scale, driving measurable change across the organization, and 2) how firms are using technology to respond to Covid-19. We’ll be soliciting audience feedback via live polls and a Q&A session.


10:00 AM ET - Live Webinar - Executing at Scale

Jamie Macgregor, CEO, and Dan Latimore, Chief Research Office, Celent

Our nominations this year showed a pronounced shift from “science experiments” to serious, incremental products delivering benefits across the organization. What prompted this change, and what are the implications for investment decisions going forward? Our winners this year demonstrated grit, foresight, and ingenuity as they executed at scale.

The second portion will address the changes COVID-19 is wreaking in financial institutions. The situation is so fluid that we’ll be revising our content until the last minute, but from conversations so far, it’s clear that this crisis has already begun to accelerate change in ways unthinkable a month ago.

Additionally, we will have a fireside chat with Barrie Wilkinson, who co-leads the Digital Transformation platform in EMEA at Oliver Wyman. He will be covering the future outlook of the financial industry amidst the current COVID-19 pandemic. He answers the question; what's next?

Send us your questions on Twitter with the hashtag #IIDAY2020

11:00 AM ET - Analyzing Key Trends; Announcing Model FI Winners

We’ll simultaneously release more than 50 videos discussing key themes that emerged during the nomination process and highlighting each of our Model FI winners. While each of these sessions will be pre-recorded, analysts will be available throughout the afternoon to engage in an online discussion about their findings via Twitter.

Send us your questions using the hashtag #IIDAY2020.

Model Bank Themes

  • Execution Focus: Transforming Commercial Banking
  • Executing in Retail Banking
  • AI Driving Step Change
  • Upgrading the Backbone: Transforming Core Banking and Lending
  • Pushing the Boundaries in Payments

Model Insurer Themes

  • Customer Experience Transformation
  • Data, Analytics and AI
  • Legacy and Ecosystem Transformation
  • Digital and Emerging Technologies
  • Innovation Execution

Model Wealth and Asset Management Themes

  • Integrating Customization
  • Workflow Optimization: Transforming Investment Advice
  • Innovation in Automation

Model Bank Awards

Model Bank of the Year, Digital Bank, Credit Union Transformation, Commercial Banking Transformation, Transaction Banking Transformation, Community Bank Transformation, Banking-as-a-Platform, Lending-as-a-Platform, Mortgage Lending, Retail Lending, Commercial Lending. Digital Payments, Commercial Payments, Payments Replatforming, Payment Operations, AI-driven Customer Insights, Customer Engagement, Operational Excellence, Risk Management, Trade Finance & Supply Chain, Employee Enablement, Banking in the Cloud, Core Technology Replatforming, Innovation Frontier, Financial Inclusion.

Model Insurer Awards

Model Insurer of the Year, Digital and Emerging Technologies, Legacy and Ecosystem Transformation, Digital and Emerging Technologies, Customer Experience Transformation, Innovation Execution, Legacy and Ecosystem Transformation, Innovation Execution, Innovation Execution, Data, Analytics and AI.

Model Wealth and Asset Management Awards

Client Experience, Emerging Technology, Products/Platforms, Distribution.

11:00 AM ET - A New Way to Discover and Short-List Financial Technology Solutions: Celent’s VendorMatch

The VendorMatch platform helps buyers of financial technology solutions make better buying decisions faster. We’ll briefly explain the concept, provide a demo, and answer questions in real time.


Learn more about becoming a Celent client and taking advantage of our services. Want to join Celent? We're hiring.


Gold Sponsors


Silver Sponsor

Intel Logo


Duck Creek Technologies

Insurance Media Sponsor

P360 logo

Event details

Capital Markets, Corporate Banking, Life & Health Insurance, Property & Casualty Insurance, Retail Banking, Wealth Management
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America
Awards ceremony, Briefing / Round table