Head of Retail Banking
Boston, United States


With a wide range of experience in industry and as a consultant, Dan brings examples from outside financial services to help banks improve their customer relationships, with a particular emphasis on the importance of technology and culture.

Dan's coverage areas include digital and omnichannel banking, innovation, artificial intelligence, and the banking ecosystem. He has a passionate interest in behavioral economics, exploring why consumers and humans make the decisions they make, and what the implications are for banks.

Dan has been widely quoted in the press, including the Wall Street Journal, American Banker, Boston Globe, CNBC, and CNBC Europe. He is also a frequent speaker at industry conferences and client gatherings, having addressed audiences ranging from intimate meetings with CEOs and central banks to keynote conference speeches in more than a dozen countries.

Prior to Celent, Dan led research groups at Deloitte and IBM, worked in industry at Merrill Lynch (where he lived in New York, Tokyo and London) and Liberty Mutual, and was a consultant at McKinsey & Co.

Dan received a Masters in Public Administration from the John F. Kennedy School of Government at Harvard, and an undergraduate degree in Philosophy from Dartmouth College. He holds the Chartered Financial Analyst designation from the CFA Institute and sits on the Boston Fed's Consumer Payments Research Center Advisory Board.

Latest insights

  • 12 April 2019
    Celent recognizes Fincare (India) as the winner of the Model Bank 2019 Financial Inclusion Award for their initiative LAP (Loans Against Property…
  • 26 February 2019
    Daniel Latimore has been a part of Celent’s senior management team for six years. He has a wide range of experience and brings examples from out…
  • 19 February 2019
    Brand – one of the most critical elements in financial technology today – can be both a blessing and a curse to financial institutions and their…
  • 8 October 2018
    We’ve now got a little bit of distance from Finovate, held in New York on September 24-25. Others have written about the many individual companie…
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Related events

  • 6 - 9 May 2019
    Orlando, United States
    Dan Latimore will be presenting the FIS technology awards at this year’s FIS Connect 2019 on 5/7/2019. FIS Connect 2019 is a perfect blend of edu…
  • 8 - 10 May 2019
    Dan Latimore will be a Session Speaker at this year’s Finovate Spring 2019 on May 10, 2019. Finovate Spring will be held in San Francisco's Bay A…
  • 19 - 21 May 2019
    Boulder, CO, United States
    Cutting edge research on consumer financial decision making by scholars across diverse fields: economics, law, psychology, sociology, anthropolog…
  • 19 - 21 June 2019
    Austin, TX, United States
    Stephen Greer and Bob Meara will be a session speakers at this year's Digital Banking conference in Austin, TX. Digital Banking is the leading an…
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Related news

  • 6 February 2019
    “We aren’t yet at the step where many banks are offering those proactive suggestions or reminders with respect to a budget,” says Daniel Latimore…
  • 30 October 2018
    It’s conference and presentation season again, so I’ve been on the road speaking to a lot of clients and industry players (banks and service prov…
  • 28 September 2018
    Many of you know that I’m a cheap New Englander. I buy my cars used, then drive them into the ground. We had an understanding with our trusted me…
  • 23 July 2018
    As Celent analysts meet to discuss what we’re hearing from clients, one theme percolating for a couple of years has recently come to a boil: cust…
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