Nailing the introduction: Using data to create a killer customer experience

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19 September 2017
Webinar: 11:00am EST| 8:00am PST

Join Daniel Latimore from Celent for a discussion around the potential effects data can have on the customer experience and practical tips for using data in an omni-channel environment.

During this webinar, we will discuss:

  • Changing expectations around the customer experience
  • Applying data and technology to build relationships
  • Getting your data ready for personalization
  • Gaining buy-in for data improvement programs

For more information or to register please click on the website button.

Event details

Sector
Banking, Corporate Banking, Retail Banking
Location
Asia-Pacific, EMEA, LATAM, North America
Format
Webinar