Join Daniel Latimore from Celent for a discussion around the potential effects data can have on the customer experience and practical tips for using data in an omni-channel environment.

During this webinar, we will discuss:

• Changing expectations around the customer experience
• Applying data and technology to build relationships
• Getting your data ready for personalization
• Gaining buy-in for data improvement programs

For more information or to register please click on the website button.