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      REPORT
      Digitizing the Agent: How Property & Casualty Insurers View Their Current And Future State
      29th October 2023
      //Digitizing the Agent: How Property & Casualty Insurers View Their Current And Future State

      Has the momentum gained in digital transformation made it to the agents? In this follow-on to Celent's The Digitally Empowered Agent, Celent surveyed key executives at P&C insurance companies on their view of the state of technology they offer to their agents. We ask what insurers have done implementing technology, expanding data integrations, and offering portal functionality. Our goal is to establish a baseline to monitor and review insurers' efforts over time.

      This is a companion to the Life survey report on the same topics.

      Authors
      Karen Monks
      Karen Monks
      Research & Advisory
      Tom Scales
      Tom Scales
      Principal Analyst
      Karen Monks
      Tom Scales
      Details
      Geographic Focus
      North America
      Horizontal Topics
      Customer Engagement, Data & Analytics, Digital Transformation, Innovation
      Industry
      Property & Casualty Insurance