Join us for our London Insurance Event on October 4^th! It is an invite only event, exclusive for insurers and free to attend, to have an opportunity to discuss and understand how to Master the IT Challenge as well as learn and network with your peers.

We look forward to welcoming you.

Agenda

2pm ● Registration and Networking

2.30pm ● Welcome – Chris Williams

2.35pm ● Introduction – Jamie Macgregor

2.45pm ● How is the IT puzzle changing?

• Customer and Distributor Experience – Nicolas Michellod and Fabio Sarrico

Transforming the customer and agent/broker experience is increasingly important to insurers who are looking to differentiate themselves and drive sustainable growth. But it’s not just about differentiation, it’s about realizing true returns.

• Digitization: Today and For the Future – Craig Beattie and Juan Mazzini

The inexorable wave of digitization leads insurers to examine where digitization can be used most effectively to make the business more efficient and effective. Anything that can be digitized will be digitized.

3.25pm ● Coffee break

• Legacy Transformation – Nicolas Michellod and Karun Arathil

Insurers looking to transform their legacy systems have new choices as “The Middle Layer” becomes more viable. What is the right choice for insurers? What should they consider as they move down their road map?

• Data, Analytics, and AI – Max Ang and Craig Beattie

Insurers are investing heavily to make better decisions in underwriting, claims, and marketing. Data is a source of competitive advantage for identifying profitable niches, managing risk, and improving service.

• Digital Innovation and the Insurtech Ecosystem – Juan Mazzini and Jamie Macgregor

The IT organization is playing an increasingly important role in innovation. The role of IT is shifting from “building yourself” to “orchestrating data and processes.” Insurtechs are focusing on making this easy, hence navigating the insurtech ecosystem becomes a new core capability.

4.45pm ● Panel "Solving the IT puzzle" – Hosted by Craig Beattie and joined by an amazing crew of panelists: Charlie Blackburn (Azur Group, Co-founder & CTO) and Steve Crane (Aviva, Head of UK Strategy & Enterprise Architecture)

As digitization deepens, some core capabilities need to change. Which are these? How to adapt? How to be resilient for an uncertain future? How to prepare the IT organization to solve this puzzle of uncertainty? Many more questions may come to mind.

Model insurer award winners will join Celent in this panel to share their views and discuss how they are using technology to deliver true returns.

5.25pm ● Closing remarks – Juan Mazzini

5.30pm ● Informal Networking

Event Details

When? 4th of October, 2pm to 5.30pm

Where? Oliver Wyman Office, 55 Baker Street, W1U 8EW

This event is for insurers only and free to attend

To Register, please get in touch with Louise Pirlot de Corbion (lpirlotdecorbion@celent.com).