Deal Trends in Life, Pensions, and Annuities Policy Administration Solutions: 2012 Asia-Pacific Edition

by Wenli Yuan, May 31, 2012


Celent predicts a relatively flat outlook for new insurance deals in Asia-Pacific until 2014 and a return to growth across the region from 2014 onward.

Last year, Celent published updates to the North American, European, and Asian Pacific policy administration vendor reports across the property/casualty and life/annuities sectors of the industry. The data gathered for those reports provides insight into the size and dynamics of the various geographic policy administration solution markets. In a new report, Deal Trends in Life, Pensions, and Annuities Policy Administration Solutions: 2012 Asia-Pacific Edition, Celent provides a view of deal trends in policy administration in life, annuities, and pensions in the Asia- Pacific region.

New deal activity for life, annuity, and policy administration systems across Asia-Pacific has been in decline since 2009. Celent believes that the market for new sales in policy administration systems in Asia-Pacific will be relatively flat until 2014, while insurers work their current plans through to completion. Insurers currently are more focused on directing their capital expenditures towards addressing front end systems, such as mobility applications, in order to accelerate sales. However, Celent believes that there are significant drivers for core system renewal across the region. Insurers need to deliver innovative products faster, improve operational efficiency, lower the cost to serve, and reduce their reliance on legacy skill sets. Consequently, Celent predicts a return to growth across the region from 2014 onwards.

“Vendor solutions vary greatly in terms of the number of countries implemented and their geographic focus. This is a concentrated market with several clear leaders,” says Wenli Yuan, Senior Analyst with Celent's Asian Financial Services Group and author of the report. “The top three vendors account for 61% of the total Asia-Pacific market, and these vendors continue to prove their strength in winning new deals and, in doing so, gaining market share.”

Momentum is building towards using modern package-based policy administration systems rather than bespoke local developments. Opportunities for deals in the Asia-Pacific region can be found in many areas, such as newly set up insurance companies, insurers that plan to support new lines of business, use new distribution channels, replace legacy systems, migrate to one vendor’s modern solution, consolidate infrastructure after mergers, replace legacy while business grows, or, in the case of multinational insurers, plan to rationalize group resources.

This report reviews market size and client implementations as well as vendor positioning.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America (Boston)
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Europe (London)

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Asia (Tokyo)
Yumi Nagaoka
Tel.: +81.3.3500.3023

Table of Contents

Executive Summary





Report Methodology



Market Size Estimates



Definition of Deal Sizes



Projecting PAS Deals



Revenue Split



Opportunities for New Deals


Client Implementations



Definition of Insurer Sizes



Implementations by Size of Insurer



Implementations by Geography



Criteria for Selecting an IT Vendor


Vendor View



An Evolving Market



Vendor Presence



Geographic Focus



Market Share and Momentum


A More Competitive Market



Reflecting on the Past



Next Phase of M&A


Concluding Thoughts



For Policy Administration System Vendors



For Insurers


Leveraging Celent’s Expertise



Support for Financial Institutions



Support for Vendors


Related Celent Research


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