Since 2011, Celent has been analyzing and evaluating BPO vendors. The 19 global vendors profiled in this report offer business process outsourci…
Insights
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1 May 2024
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1 May 2024
Since 2011, Celent has been analyzing and evaluating BPO vendors. The 16 global vendors iprofiled in this report business process outsourcing (B…
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27 March 2024
Life insurers were forced to digitize the sales process during the pandemic. Their move to direct-to-consumer sales (D2C) saw its peak (7+% of t…
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21 March 2024
Taiwan Life Insurance’s AI Platform for Claims provides multiple convenient claims delivery channels that address the many issues Taiwanese poli…
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7 March 2024
Spring is one of my favorite seasons. It means that I can begin gardening and getting outside to appreciate the work we have done over the years…
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14 February 2024
Annually, Celent examines the business priorities, IT budgets, and investments being made by North American life insurance company technology ex…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023(ITC 2023…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023(ITC 2023…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…
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14 December 2023
In preparing for a recent webinar, I read some interesting trends happening in the voluntary benefits market. As employers grapple with rising i…
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8 November 2023
There is no better time for life and annuity insurers to increase their digital footprint than periods of unease. From the economy, to interest…
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8 November 2023
Recorded on November 8, 2023. There is no better time for life and annuity insurers to increase their digital footprint than periods of unease.…
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7 November 2023
I attended ITC Vegas for the first time this year. My colleagues had all gone before so I was the newbie! Other than developing laryngitis on Tu…