Biography
With a multi-disciplinary background in economics, finance, technology and marketing, Craig leverages his retail lending and banking industry experience to advise and consult on business-led technology strategy and investment for financial institutions, technology providers, and technology investment firms.
Craig's coverage areas include digital lending strategy, market sizing and technology selection across the credit lifecycle for all consumer credit products. Complementary coverage areas include analytics, digital content management and core system transformation. His advisory engagements have included core lending and banking system vendor selection for financial institutions, market feasibility and go-to market assessments for technology vendors, and technology provider acquisition due diligence for FinTech investors.
Craig is a frequent speaker and moderator at industry conferences, including BAI, Mortgage Bankers Association annual and technology conferences, and AFSA. He has also written dozens of bylined articles for Mortgage Banking Magazine, Lending Strategy (UK) and American Banker.
Craig began his career in economics and finance and marketing in the mortgage industry for lenders and IT vendors, including The Federal Home Loan Bank, The PMI Group, Wells Fargo, and CoreLogic. Craig then spent 16 years as a banking industry analyst at TowerGroup and CEB prior to joining Celent.
Craig received an M.A. in applied economics from the University of San Francisco and graduated with high honors from the State University of New York at Oneonta with a B.S. in business economics. Craig also attended Schiller University in Heidelberg, where he studied international trade. Craig holds the Certified Mortgage Banker (CMB) designation from the Mortgage Bankers Association.
Latest insights
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4 July 2021
How Financial Institutions Are Responding to COVID-19 Constraints Many lenders adapted quickly to new customer channel preference (digital versu… -
28 June 2021
In retail lending the business and technology focus is usually on the retail consumer’s needs and customer journey. For example, Celent research… -
2 June 2021
Accelerate! Innovation in Banking Recorded March 10th, 2021 This year’s Celent Model Bank winners demonstrate powerful examples of accelerating…
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24 May 2021
Competition in retail account origination continues to demand real time access to many types of data to create faster processes at lower cost, i…
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