Celent first started writing about ‘digital insurance’ as a disruptive concept in 2012. Over three years on, the concept has matured and moved quickly onto the practical implementation of “digital transformation”. However, what does this really mean? Has the promised revolution happened yet? Within this webinar, Celent Analyst and Senior Vice President, Jamie Macgregor, will share observations of how the digital is being implemented by insurers around the world, drawing upon findings from its 2015 Digital Future survey.