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The month of March is famous for its “madness”, but the chaos and suspense should stay on the basketball floor and out of your insurance business. Specifically when it comes to transitioning prospects into actual policyholders, you seek the opposite of madness: calm, ease and the customer engagement equivalent of a slam dunk.
Join Research Director Donald Light for a video conference simulcast (hosted by Kofax, now part of Lexmark) detailing how insurers can:
- Implement “omnichannel onboarding” to initiate long-term, mutually beneficial relationships with new policyholders
- Track and analyze transaction flows within each channel (e.g., mobile, online) and leverage this information to create competitive advantage
- Eliminate paper-based onboarding processes, reducing costs and time delays in the process
Following the presentation, you'll have the opportunity to ask questions and come away with a winning strategy.
