Previewing Celent Model Insurer 2021 Awards

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28 January 2021
Juan Mazzini

A Global Program Full of Initiatives that Stand Out of the Crowd

As regular readers of our blogs know, January is one of the most exciting months at Celent. The analyst teams having just reviewed nominations for Model Bank, Insurer, Wealth Manager, and Risk Manager Awards, and chosen initiatives most worthy of recognition, we are now diligently writing dozens of detailed case studies that will publish in early March. Every year we are impressed by the sheer scale of efforts to innovate and transform our industries, and are grateful that so many financial institutions take time to share their success stories with us.

Despite the global pandemic, 2021 was again a fantastic year for Celent Model Insurer. Amidst the disruption caused by Covid-19, insurers innovated mightily in 2020, with 99 Celent Model Insurer nominations to show for it. 67 insurers from 24 countries across the globe nominated initiatives, demonstrating the global nature of the program and the high interest from the industry to Celent’s Model Insurer Program.

Yet, while quantity matters, it’s the overall quality of submissions that makes our task as judges so thrilling and yet so difficult. This year, we were again delighted with the quality of nominations. In the end, we are excited and confident about our selection of winners, yet inevitably disappointed that we could not award so many others that clearly also deserve recognition.

After long deliberations, the insurance analyst team chose to recognize 17 initiatives as winners of the following Model Insurer 2021 categories:

  • Data, Analytics and AI
  • Digital and Emerging Technologies
  • Innovation Execution
  • Customer Experience Transformation
  • Legacy and Ecosystem Transformation

Finally, Model Insurer of the Year recognizes one insurer annually that stands out from the crowd and uniformly impresses Celent judges.

We will be announcing all winners publicly on March 11th during the Insurance Live Session at our Innovation and Insight Week digital event. In addition to announcing the award winners and summarizing the initiatives, Celent analysts will be discussing broader trends we’ve seen across all nominations. Please mark your calendars and keep an eye on our website for further announcements.

Click here to register for free to our Innovation and Insight Week digital event.


Insight details

Insight Format
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America