North American Group/Voluntary Administration Systems 2020

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29 April 2020

ABCD Vendor View


Celent reviews every policy adminstration system in all global markets every two years. This report is a companion report to the North American Policy Administration Systems 2019: Life, Annuities, and Pension ABCD Vendor View report published in late 2019.

Celent researches systems in a methodology similar to a system selection. From a detailed RFI, to demonstrations, to customer references, Celent looks at all the details to ensure an accurate representation of the systems on the market.

It is important to note that different vendors have different strengths and it is important to look beyond the numbers as you look at systems for a back-office transformation.