Practical Advice on Maximizing Value in an Increasingly Complex Technology Ecosystem

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11 April 2023

An I&I Day Fireside Chat with Oliver Wyman’s Chris DeBrusk


Celent held its latest Innovation and Insight (I&I) Day on March 29, 2023. As part of the opening plenary, Patrica Hines, Celent’s head of Corporate Banking and Payments, interviewed Chris DeBrusk, a partner in Oliver Wyman’s Digital and Corporate & Institutional Banking practices.

Patricia Hines and Chris DeBrusk

Discussion topics included:

  • The increasingly complicated technology ecosystem
  • Operating model choices for fintech partnerships
  • Technology complexity and its impact on innovation
  • Increasing the technology dexterity of legacy systems
  • The emergent enterprise
  • Organizing for innovation

We've summarized the discussion, leveraging ChatGPT to create a draft which we then edited, adding back essential nuances. You can access the full, on-demand recording of the plenary session here. We welcome continuing the conversation about the increasingly complex financial services technology ecosystem. To set up a meeting with one of Celent’s analysts, please message us or connect with us on Twitter (@Celent_Research).

Finally, we also invite you to attend our in-person event, Navigating Turbulence: Technologies to Weather the Storm, on Thursday, May 4th, in New York. This event is for Financial Institutions only.