Deal Trends in Life, Pensions, & Annuities Policy Administration Solutions: 2012 EMEA Edition

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9 February 2012


Celent predicts a relatively flat outlook for new insurance deals in EMEA until 2014, while insurers work through the impact of the financial crisis and deliver on Europe’s regulatory agenda. However, pockets of growth still exist for those willing to be bold and travel to find them.

New deal activity for life, annuity, and policy administration systems across Europe has been in decline since 2009, down 19% since Celent published its 2009 ABCD vendor report, while insurers consider the impact of the financial crisis on their business, reduce or postpone new investment, and prioritize regulatory change activity over everything else.

In a new report, Deal Trends in Life, Pensions & Annuities Policy Administration Solutions: 2012 EMEA Edition, Celent analyses deal activity for new policy administration systems across EMEA using data from 34 vendor solutions, and considers the potential implications for new deals up until 2016.

“The vendor market for policy administration systems is extremely crowded, with approximately 60 solutions being marketed actively across the region,” says Nicolas Michellod, Senior Analyst with Celent’s Insurance group and coauthor of the report. “The average market share based upon client implementations is just 2.7%, and the average number of clients per country is 2.9. Vendors trading at or below this level may find it difficult to maintain momentum in these tough regional conditions.”

“With fewer deal opportunities, competition is going to be fierce, and Celent expects to see some market rationalisation,” says Jamie Macgregor, Senior Analyst with Celent’s Insurance group and coauthor of the report. “However, opportunities still exist in emerging markets and markets undergoing significant structural reform. To succeed, vendors need to be willing to travel, have a tight control over their cost base, and a healthy R&D pipeline to prove their long-term relevance.”

This report reviews market sizing, client implementations, vendor positioning and explores some of the potential implications for the market up until 2016.

Trends and data discussed this report reflect Celent’s experience of the market based on ongoing discussions with the industry, and vendor RFIs submitted as part of Celent’s 2009 and 2011 Policy Administration System ABCD Reports for EMEA.