BPO: Really Starting to Boil — Life Edition

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
28 November 2017
Tom Scales

Insurers’ Expectations for Adoption

Key research questions

  • What are insurers’ current views on BPO?
  • How does this compare to 2010 and 2015 positions?
  • What does this mean for the insurers and vendors?

Abstract

BPO is heating up in the life insurance sector. Find out why.

Where does BPO fit in the overall planning of life insurers? Celent answers the question.

The third in this series, this report refreshes data from 2010 and 2015 on insurers’ attitudes toward the use of business process outsourcing (BPO). At a time where insurers are managing expenses, while also facing major costs for operational and technological transformation, the use of BPO brings one more lever to their strategic planning efforts.

Based on a global survey of life/health insurers, the report focuses on the perceptions and experiences of leaders in the insurance company.

sign in or register to read more

Insight details

Sector
Content Type
Reports
Focus
Industry Trends, Innovation & Emerging Technology, Legacy and Ecosystem Transformation
Location
Asia-Pacific, EMEA, LATAM, North America