Life Insurance CIO Pressures and Priorities 2020: North American Edition

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9 April 2020


Celent annually surveys CIOs and others in IT leadership positions to determine their focus for the upcoming year. Through this, we gain insight into the technology direction of the Life and Annuity, including Group/Voluntary, industry. The trends over the years have been interesting, with a shift from the back-office to the front-office in the number one investment spot. This year's report shows not only current investment, but compares it to prior investment to see the trends.