Healthcare PAS 2018: ABCD Vendor View

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15 April 2018

Policy administration system (PAS) applications are the primary systems of record for all healthcare payer or health insurance business operations, handling all business transactions from the front end processes.

Key research questions

  • What is a healthcare payer policy administration system?
  • Who are the vendors in the global marketplace by region?
  • Which systems win Celent’s 2018 Health PAS ABCD Awards?


Healthcare is a market that is rapidly evolving. Insurers need to find appropriate systems if they want to capture opportunities in this changing market. In this report, Celent profiles 28 policy administration system vendors active in the medical insurance space.

This report uses Celent’s ABCD Vendor View, which is our standard representation of a vendor marketplace, designed to show at a glance the relative positions of each vendor in four categories: Advanced technology, Breadth of functionality, Customer base, and Depth of client services