Life Insurance Trends 2020

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21 November 2019

Celent's View of the Future


Celent regularly looks at the future of the Life and Annuity industry. This view consolidates our views based on a wealth of research, conversations, and experience. It is an exciting time in the Life and Annuity industry, with significant investment in technology.

Hot topics discussed included underwriting innovations, improved customer and agent service, risks and challenges and more.

The approach to the report is to follow the value chain, form the agent, through new business and underwriting, to service. Regardless of your area of responsibility, there should be information for you.