The UK Retail Distribution Review: An Update on Provider Implementation Readiness

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
27 December 2012


By the end of 2012, the Retail Distribution Review (RDR) will be implemented across the UK. This regulation heralds the end of commission for retail investment products, along with other changes that will seek to improve the professionalism of the industry. This change has far-reaching effects for propositions and business models across both the distribution and product manufacturing landscapes.

In the report, The UK Retail Distribution Review: An Update on Provider Implementation Readiness, Celent examines the preparations being made by life, annuity, pension, and long-term savings product providers and provides an outlook for activity in 2013. The report provides insight from product providers in response to three questions. What have been the major challenges experienced in 2012 in preparing for RDR? What is the outlook for your programme from 2013 onwards? What, if any, are the remaining challenges?

Key findings explored in the report include:

  • All product providers declared that their RDR implementation programmes were on track to deliver by the end-of-year deadline.
  • Some product providers reported they spent more than they had planned in 2012, although often falling within acceptable contingency limits.
  • Most product providers reported that their scope had been reduced during 2012 to focus more purely on compliance with the regulation and timeline. Consequently, further propositional work is expected in 2013 to close gaps.

Furthermore, the findings indicate that RDR-related activity is likely to continue into 2013 for carry-over activity, new propositions, and further expense reduction. Most providers are anticipating that they will need to maintain a high degree of flexibility in 2013 in order to respond quickly to both market and competitive changes.

“The providers consulted as part of this study appear to be prepared for meeting the RDR compliance requirements for their existing businesses. The real test, however, is whether the choices they have made prepare them for the wider market changes that may result beyond 2013,” says Jamie Macgregor, Senior Analyst with Celent’s Insurance Group and author of the report.

“If consumers choose not to place their trust in the industry post-RDR and business volumes fall, then many providers will find themselves with a cost base that they are unable to afford. Staying relevant with the end consumer and chosen distribution channels will be essential to maintaining the viability of their long-term business models,” he adds.

This report is a thematic review based on the findings from interviewing six providers representing 30% of the long-term market in the United Kingdom (based upon total UK gross written premiums in 2010). It provides an update on the relevant regulation for RDR over the last 12 months, a reflection on 2012 programme challenges, an outlook for 2013, and a view on outstanding risks.

The report also explores potential lessons for other markets facing similar changes.

The 20-page report contains one figure.