A Long-awaited Report Will Publish This Month

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8 August 2012
Bart Narter
I'm very excited about an upcoming Celent report authored by Stephen Greer and myself entitled, What App, Doc? This document evaluates the top US bank's mobile banking apps, as well as mobile web, text banking and alerting capabilities. The report goes into detail Celent is famous for, with feature functionality grids (sample shown below), screen shots (futher below), and usability scores. functionality-grid-web [caption id="attachment_3015" align="alignleft" width="624" caption="Screen Shots"]Screen Shots[/caption] The current draft has sixteen tables, nearly 120 figures and over 120 pages. We will also issue the XCelent Awards in mobile banking among this group. Celent hopes that this report will be on the nightstand of every mobile banking product executive. Readers will see the state of the art at the following banks:
  • Bank of America
  • BB&T
  • Capital One
  • Chase
  • Citibank
  • Fifth Third
  • HSBC US
  • PNC
  • Regions
  • SunTrust
  • TD Bank
  • US Bank
  • Wells Fargo
The report is in final edits and will publish this month. Celent envisions publishing an update to this report every six months. Tell us what you'd want to see in future reports and let us know if six months sounds like the right update frequency.

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