Stephen's research focuses on retail banking trends, with an emphasis on digital transformation and digital channel technology.
Prior to Celent, Stephen worked for Springboard Research (now Forrester), where he wrote and consulted on Internet and Communication Technology (ICT) market dynamics in the Middle East and Africa. In his time at Springboard, he wrote key reports and led projects for major global corporations, influencing strategy across the MEA region. Previously, he worked at a private investment firm supporting client relations and data analysis.
Stephen earned his degree from the University of California Los Angeles. He speaks English and Spanish.
August 06 2017Fintech is a massive space with a seemingly unending flow of new market entrants. Some will succeed; many will fail. This report series outlines…
July 24 2017PFM has been a digital banking buzzword for some time, but existing industry initiatives haven't been widely adopted. A fresh perspective on PFM,…
July 12 2017Artificial Intelligence in Banking today is more smoke than fire. AI is a broad umbrella under which exist a myriad of technologies and applicati…
May 22 2017Over the past 5 to 10 years, these concerns over e-signatures have almost entirely disappeared as the market has reached a broad consensus relate…