We've published our annual Corporate Banking Research Outlook highlighting 2021 themes and upcoming research reports. You can find the full Outlook on our Corporate Banking Hub Page.

In 2020, for the corporate banking segment, the COVID-19 pandemic heightened the importance of enhancing client engagement and customer experience, with banks in the vanguard increasing technology budgets and accelerating projects. These banks are playing the long-game, with multi-year, well-defined strategies for 2021 and beyond.

Five areas will dominate our 2021 Corporate Banking research, with analysts focusing on enabling treasury digital transformation, disrupting technologies, growing the banking ecosystem, preparing for the new normal, and of course, our flagship Model Bank Awards (to be published in March). As always, we’ll respond to fast-moving developments, especially on the lasting impact of the pandemic and recovery strategies.

We look forward to engaging you throughout 2021 on your digital transformation journeys.