Recorded on November 1st, 2022

Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consumers in major economies are bracing themselves for tough times ahead. How can retail banks truly deliver for all their customers – new and existing – in these challenging times? As banks grapple how best to engage with customers, participate in an open ecosystem, innovate, and continue the digital transformation journey, what are their critical technology investment priorities for 2023?​

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