Celent Webinar: Survive to Thrive Beyond the Pandemic - Retail Banking Edition
Live Webinar Surivie to Thrive Series:
Coronavirus will accelerate trends that had been steadily progressing, demanding strategic responses in months instead of years. It will also put the brakes on initiatives that do not support a financial institution’s core business and cost cutting imperatives.
Join Celent as we delve into an eight-part series discussing how technology priorities are changing as a result of the pandemic. We will approach this subject across Corporate Banking, Retail Banking, P&C Insurance, Life and Health Insurance, Capital Markets, Wealth Management, and Risk
Retail Banking Edtion: How Have Technology Priorities Changed as a Result of the Pandemic?
July 9th at 10AM ET
Since the outbreak of Coronavirus, we’ve seen accelerated technology trends in financial services demanding strategic responses in months, rather than the years firms used to have. As we take a look at these trends in Retail Banking, we see three main technology priority and focus changes:
- Digital Onboarding: from e-closing to rethinking branch channels
- Enhancing Data Analytics and AI Capabilities: serving customers and improving efficiency
- Shift to E-Commerce and Digital Payments: from enhancing fraud management to rationalizing cash handling