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      REPORT
      Technology Trends Previsory, Retail Banking and Payments: 2026 Edition
      Dissecting Explosive Developments Reshaping the Industry
      5th November 2025
      //Technology Trends Previsory, Retail Banking and Payments: 2026 Edition

      Some years bring steady evolution; others ignite transformation. For banking and payments, 2025 has been the latter. AI agents have emerged seemingly overnight, stablecoins are finally gaining traction, and open ecosystems are redefining what banking means. Together, these forces are reshaping the landscape that executives must navigate in 2026 and beyond.

      Previsories are Celent's annual forward-looking view of financial technology trends and advice on how to respond to them. Last year, Celent organized the Previsories in Banking and Payments around five key technology trends and imperatives, which also provided the backbone of our research agenda through 2025.

      Previsories 2025.jpg

      Celent believes these trends and imperatives remain valid long term and will continue to frame our agenda. However, for 2026, Celent decided to focus on three major developments that occurred in 2025 and will shape 2026 and beyond. Each of these imperatives impacts one or more of the long-term pillars of banking transformation.

      Previsories 2026.jpg

      This is the Retail Banking edition of Celent's Top Tech Trends Previsory for 2026.

      Authors
      Zilvinas Bareisis
      Zilvinas Bareisis
      Director, Retail Banking and Payments
      Kieran Hines
      Kieran Hines
      Principal Banking Analyst
      Daniel Mayo
      Daniel Mayo
      Principal Analyst
      Michael Bernard
      Michael Bernard
      Senior Analyst
      Craig Focardi
      Craig Focardi
      Principal Analyst
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Horizontal Topics
      Artificial Intelligence, Artificial Intelligence - Generative AI e.g. ChatGPT, Ecosystems and Partnerships, Emerging Technologies, Innovation
      Industry
      Retail Banking