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      REPORT
      Solution Brief: SymphonyAI's Sensa Agent Flow
      Agentic AI in Action
      11th June 2025
      //Solution Brief: SymphonyAI's Sensa Agent Flow

      Regtech Solution Briefs are a new report series designed to provide Celent research clients with timely updates on regtech solutions and strategies by highlighting vendor briefings we found particularly interesting._

      Financial institutions today need smart, flexible tools to fight financial crime and manage risk effectively. SymphonyAI's Sensa Agent Flow represents a major breakthrough—it's one of the first risk and compliance solutions using agentic AI that's in production with real clients, not just in testing.

      Agentic AI is a significant advancement within what Celent calls Transformer Technology—the next wave of generative AI. While large language models (LLMs) have already automated many routine investigative tasks, agentic AI goes much further. It orchestrates teams of autonomous, specialized agents that mimic how human investigators actually work.

      What makes Agentic AI different? LLMs handle individual tasks — AI agents don't just do this; they work together on complex, multi-step investigations. They can collaborate, adapt, and learn from both data and human feedback, until they reach the objective they have been assigned.

      Author
      Ian Watson
      Ian Watson
      Head of Risk
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Horizontal Topics
      Artificial Intelligence, Artificial Intelligence - Generative AI e.g. ChatGPT, Data & Analytics, Emerging Technologies, Risk: Banking Risk, Risk: Financial Services Risk, Risk: Fraud & Financial Crime, Risk: Know Your Customer / Customer Due Diligence (KYC/CDD), Risk: Operational Risk Management, Risk: RegTech
      Industry
      Corporate Banking, Retail Banking, Wealth Management
      Mentioned Company
      SymphonyAI